Once your project is complete, you can decide to maintain your sites with your own personnel or by using our professional Maintenance Services. Either way periodically maintaining of your equipment is the key to ensured performance. Your system will be well prepared prior to any weather events. Field maintenance services keep your equipment operating within factory specifications year round. Periodic preventive field maintenance services protect your investments by preventing possible damage from non-maintained equipment. Using HSE certified professional field maintenance services means that only high quality trained technicians maintain your monitoring equipment and you will have comprehensive well prepared maintenance records for each site.
Maintenance Agreement Options
HSE offers a biannual site inspection and preventative maintenance agreement. If this agreement doesn’t meet your needs a periodic maintenance agreement is available were the agreement is based on how often you would like a HSE certified technician to visit your sites. All site visits will be scheduled through our professional Project Management team after communication with site owner. HSE Certified Technician(s) will clean, test and inspect all aspects of the equipment including:
- Power (charging sources and batteries).
- Communication (radios, modems, antennas, feed-line).
- Public Warning Devices (flashing signs, beacons, gates).
- Sensors (rain gauges, pressure transducers, radar, wind and surface, etc).
- Take a current image of the site.
- Take screen shots as well as record test values for each component.
- Technician prepares and submits to client a summary document and detailed report including recommendations for any repairs.
Any minor issues, such as bent antennas or misaligned solar panels, will be corrected while the technician is onsite. For major repairs, an estimate will be issued for approval, or have components replaced from the client’s spare parts inventory.
Ask About Our Training Options
Alternatively it may be more feasible for you to have a HSE certified technician train one of your staff to maintain your equipment. We suggest having the training take place concurrent with the installation, however we can train your staff at other times if it works better for you.
Ordering Guide
Maintenance, Biannual Field
Preventive maintenance visits twice a year to ensure your system(s) is/are operating within factory specifications. Site visits will be scheduled through HSE’s Project Management team after communication with site owner. HSE Certified Technician(s) will fully test system and report any components that need repair or replacing. Maintenance includes comprehensive testing of all station components including but not limited to power (charging sources and batteries), communication (radios, modems, antennas, feed-lines), public warning devices (flashing signs, beacons, gates), and sensors (rain gauges, pressure transducers, radar, wind and surface, etc.). Technician will clean, test and inspect all aspects of the equipment, take a current image of the site, download applicable configuration files and screen shots as well as record test values for each component. Technician prepares and submits to client a summary document and detailed report including recommendations for any repairs. Any minor issues, such as bent antennas or misaligned solar panels, will be corrected while the technician is onsite. For major repairs, client will be issued an estimate for approval, or have components replaced from the client’s spare parts inventory.
Maintenance, Periodic Field
Periodic preventive maintenance visits throughout the year to ensure your site is operating within factory specifications. Site visits will be scheduled through HSE’s Project Management team after communication with site owner. HSE Certified Technician(s) will fully test system and report any components that need repair or replacing. Maintenance includes comprehensive testing of all station components including but not limited to power (charging sources and batteries), communication (radios, modems, antennas, feed-lines), public warning devices (flashing signs, beacons, gates), and sensors (rain gauges, pressure transducers, radar, wind and surface, etc.). Technician will clean, test and inspect all aspects of the equipment, take a current image of the site, download applicable configuration files and screen shots as well as record test values for each component. Technician prepares and submits to client a summary document and detailed report including recommendations for any repairs. Any minor issues, such as bent antennas or misaligned solar panels, will be corrected while the technician is onsite. For major repairs, client will be issued an estimate for approval, or have components replaced from the client’s spare parts inventory.
Training, Maintenance
On-Site maintenance training includes all instructional materials, visual aids, and technical data. Technician(s) will train representative to fully test system and demonstrate how to determine components that may need repair or replacing.
